In the last half hour, I’ve lost the ability to log into RAC. The page opens to a message about my browser needing to be updated. I have checked both browsers (chrome and firefox), as well as tried to log in on my phone. All my browsers are up to date.
Did anyone else get this message yet??
Please note that the previous multi-factor authentication issue has been resolved. Thank you for your patience.
Select the service you would like to log in / register for.
Now, here’s the thing. Below that last message are 3 horizontal blocks, presumably for “My Account”, “My Business Account”, and “Represent a Client”.
But, they’re all blank. I called the 5525 number and the wait is over an hour. Anyone have a faster number?
Also locked out. Totally not impressed. AFR also doesn’t work.
Tried multiple browsers. CRA MY Account works, but both My Business Account and Rep-A-Client are out due reflecting this outdated browser message.
Hmmm … could this be CRA’s underhanded way to force an extension on the deadline
ie: gives them an excuse to extend it whereas prior to this the upper management wouldn’t approve it?
Here is a work around. use this link to open R-A-C and leave it open. then start AFR from the software. it should open a new tab for download and leave the first RAC tab open.