Is anyone else not being able to access the RAC account this morning?
It was working from 8am to 10am. Just down after 10am.
Darn it me too … out in Atlantic Canada … .such a great start to our tax season … ugh
Yep down for my whole team.
yep, starting to come to expect this from CRA…
Okay, so what else is new.
Unable to file a T4 as well.
Thought it was me, I was trying to open Rep A Client on multiple browsers. Happy Monday everyone ![]()
Me, too. CRA was obviously doing maintenance on the weekend and has pooched the system with their “improvements”. Back to the stone age.
RAC is still down.
The system is back up. I had a new client in this morning and he signed the T1 AUTH form. Once their system was up, I transmitted the form through the 2023 T1. Got a message back saying that I was using the incorrect version. I carried forward the 2023 T1 and tried transmitting the AUTH in the 2024 T1 program. Got the same message (“incorrect version”).
I had to file the authorization request in RAC, answer a question from the client’s 2022 tax return, which my 91 year old prospective client had a problem finding, print the form, ask him to come down to the office again to sign CRA’s new form, and upload it “within 30 days”.
I was afraid they were going to make this 91 year old setup his MyAccount service but I sure hope this is not the new and improved way to get authorization through CRA.
I’m thinking I should have been a motorcycle mechanic. Open my own shop and get a better rate than as an accountant.