I just had my first look at the new workflow improvements, and they are certainly an improvement.
The workflow stages are in this order: planning, preparation, review, client approval, transmission and then printing.
However, the workflow in my office is planning, preparation, review, printing, client approval, with transmission as the last step.
Is there any way this can be accommodated in the workflow?.
Also, I would find it useful to be able to add custom steps, for example, if the preparation is split up between scanning, data input, etc.
You bet! You can drag and drop the workflow groups within Options to put them in the order you want. Although we do not have the ability to create custom tasks, you can drag and drop the existing tasks into the group you want, and in the order you want (also within Options).
Payment - Refund, payment on filing, payment plan.
I also have a disproportionate percentage of clients claiming Disability Tax Credit for themselves or for a dependent family member. In some situations this can be approved in as little as 3 months. In other cases it can take anywhere from 6 to 18 months, depending upon the number of back and forth communications between the CRA DTC processing unit, the client, and the doctor. My biggest issue here is that when CRA sends a letter to the doctor, no copy is sent to preparer. I proactively follow up weekly to check status of the assessment, CRA timeframe, and to obtain a copy of the letter to the MD, if one is sent. I can track this in my workflow app.
What would be very useful to track in Taxcycle is the following data set:-
1: DTC submission date
2. Current status - waiting for CRA approval, waiting for MD response, CRA approved permanent, CRA approved with expiry date.
3. CRA approval date
4. DTC effective start date
5. DTC effective end date when temporary, or, permanent.
6. Date of death when terminal - sometimes the DTC is permanent but death has occurred during the year. This means that the final return needs to be filed to avoid a CRA post assessment review.
DTC Workflow - I track this as part of my current workflow.
Preparation - STATUS = waiting for client, doctor, CRA, preparer
Print + email
CRA Rep a Client Submit Documents - transmit number.
The improvements in the last few updates are sure nice!
I agree with your suggestion, @TimParris regarding the workflow. The options to create a seamless workflow in TaxCycle are endless. Right now we’re using Excel to track all CRA reviews as well as the DTC applications. If we could integrate this into our T1 workflow in TaxCycle, it would be wonderful. Is there a possibility that the option to create custom tasks might come in a future udpate?
I also echo @BertMulderCGA suggestion on having the software enter the due date based on the type of return.