Windows 10 Updated ... Now TaxCycle Crashes

Bug Reports
1

I installed the latest Windows 10 update last night. Now when I try to open TaxCycle the program crashes. Just wondering if anyone else has experienced this?

2

What version of windows 10 are you using

3

I’m using W10 Pro

4

what update did put in
I am running the insider build for the next big release and have no problem but will help you all I can
What you might want to do is reinstall taxcycle it might be that something changed on the update

5

It put in an HP driver update for HP LaserJet P3015, Security Update for Adobe Flash Player for W10 Version 1607, Cumulative Update for W10 Version 1607 for x64-based Systems, and Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition-December 2016.

Thanks

6

I let the TaxCycle program look for the problem and it says that “An unhandled Microsoft.NET Framework exception occurred in TaxCycle.exe [2484].”

Not sure if that gives you a hint.

7

Try reinstalling taxcycle it may help

8

I’ll give that a shot. Thanks for your help.

9

No problem let me know .

10

Just checking in to see if TaxCycle is working for you now. If not, please give us a call on 1-888-841-3040…

Your dotNet framework may have been damaged by the update… you might try re-installing that. We can help you if you’d like.

Best,

~ Cameron

11

Thanks for the follow-up, Cam. It isn’t working yet. I’ll call in later today.

12

I was also facing Windows 10 update issue in my laptop. But after reaching this post, I have successfully updated my laptop’s Windows 10. Thanks for this help.
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