Unknown Memory error in Taxcyle? (split off)

Bug Reports
1

I have also been getting a unknown taxcycle error lately it I leave my computer with taxcycle running the error is very descriptive. not sure if they are related

image

2

Does the log file offer any clues? And, how long are you leaving TaxCycle idle before this happens??

3

It happened after I left the program running on my computer over night; however, I have done that in the past without any issues. It appears to be a memory issue; however, this computer has 16 gig of ram and no other programs are having an issue with memory? I will run diagnostics on the computer to see if there is a ram issue; however, as I mentioned before, the only program having an issue is Taxcycle

System.OutOfMemoryException Insufficient memory to continue the execution of the program.
Source : PresentationCore
at System.Windows.Media.Composition.DUCE.Channel.SyncFlush()
at System.Windows.Interop.HwndTarget.UpdateWindowSettings(Boolean enableRenderTarget, Nullable`1 channelSet)
at System.Windows.Interop.HwndTarget.UpdateWindowPos(IntPtr lParam)
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Stack Frames:
{
	 [06005834] [L_00000013]	at PresentationCore.dll, System.Windows.Media.Composition.DUCE+Channel::SyncFlush
	 [06001A1D] [L_00000255]	at PresentationCore.dll, System.Windows.Interop.HwndTarget::UpdateWindowSettings
	 [06001A0B] [L_00000205]	at PresentationCore.dll, System.Windows.Interop.HwndTarget::UpdateWindowPos
	 [060019F5] [L_0000036A]	at PresentationCore.dll, System.Windows.Interop.HwndTarget::HandleMessage
	 [06001A92] [L_00000018]	at PresentationCore.dll, System.Windows.Interop.HwndSource::HwndTargetFilterMessage
	 [060001A3] [L_00000030]	at WindowsBase.dll, MS.Win32.HwndWrapper::WndProc
	 [06000193] [L_00000036]	at WindowsBase.dll, MS.Win32.HwndSubclass::DispatcherCallbackOperation
	 [06000F74] [L_00000077]	at WindowsBase.dll, System.Windows.Threading.ExceptionWrapper::InternalRealCall
	 [06000F73] [L_00000002]	at WindowsBase.dll, System.Windows.Threading.ExceptionWrapper::TryCatchWhen
}

09:30:20.252 Error : Unexpected MainUiThread exception.
TaxCycle 11.0.45841.0

4

No idea what could be causing this?

5

@james1 I do this constantly…in fact TC is shut down only to update. WinServer continues running 24/7/365 and TC is the same. No issue here. (WinServer 2016 Datacenter)

6

I can’t replicate this behaviour, which makes it hard to fix. I suspect it’s a faulty display driver. Does it happen when waking from sleep?

7

There is a new graphics driver that I have installed plus a couple other updates, so I will see if that makes any difference.

8

@Cameron , the update of the graphics driver did not solve the issue, the only update I had not completed was the bios which i did this morning. If that does not help, I will have some of the drivers reinstalled to see if that helps

9

i would also check memory sticks to see if they are seated properly and also run a mem test to see if there is something wrong with the sticks

10

Did the memory test already, this issue just popped up recently either after a taxcycle of windows update

11

I guess the bios update solved this issue in the end.