I have had two customers tell me today that the 6 digit verification code was not sent to there cell hone when they tried using an iPad to do the signature. They tried again on a cell phone with no problems.
Anyone else experience this glitch with clients using an iPad?
If you do have clients that experience this, please send a message to firstname.lastname@example.org with the make and model of the device and the browser being used (ie iPhone 7 and Safari). This would help us tremendously.
We also have a help topic on our website: