When I acknowledge that message, I can navigate to the “XML File location” specified on the left, and the process completes successfully. However, I’m not sure what changed, or why this isn’t happening automatically anymore. I have tried changing the default location for temporary files in TaxCycle options, but that doesn’t seem to affect the XML File location. Any suggestions for further troubleshooting? Something in my TaxCycle Options? Or Windows settings?
You mean the clipboard copy link? No, I’ve tried that. Still doesn’t “remember”.
Somehow I think it’s a Windows setting or a browser setting. As if TaxCycle sends the XML file location to the “file open” dialog, but Windows or the web browser ignores it. Does TaxCycle use my default web browser at this point?
There’s a fix for this in the latest TaxCycle release that is supposed to come out as an automatic update in the next couple of days. The mention doesn’t appear in the release notes, thought (see TaxCycle 11.0.45520.0—T5013 Customer Requests). You can either wait for the auto-update to trigger or download the full version right now.
I’m having trouble installing the latest update. When I close TaxCycle, the update triggers, and I click [Install update], but the program closes and no update happens. Anyone else experiencing this issue?
I’m now using version 11.0.45606 and the T5 filing problem is still there. I never did install version 11.0.45520 - I assumed the fix would be included in the next “auto-update” version, which was 45606. Do I have to specifically install version 45520?
Tonight I was filing some T5018 slips and found that I also had to manually navigate to the XML transmission file. That only ever seemed to happen once or twice a year where TaxCycle gets confused as to where it saved the file but I have had it happen quite a few times lately.
Same issue here. First the system was hanging up completely and not going any further and I had to force-shutdown TaxCycle. Now after a restart I’m getting the same error message. Did the file naming change? There are spaces in the XML filename now - is that part of the navigation issue? I really don’t want to have to manually do this with each client.