The “open prior year return” function in our T1 returns no longer functions properly - I can’t remember the last time it worked. I believe it used to work quite consistently, but now it’s always bringing up a windows explorer window for us to hunt down the applicable prior year file in the expected directory.
All of the prior year files are indexed in our client manager database.
Has something changed that could be affecting this? I could understand this not working if we didn’t have the database setup because we have a somewhat complex directory structure, but considering everything’s in client manager it seems like it should be relatively simple to link [says the guy who used to have trouble programming batch files].
Anyone else experiencing this? Wasn’t much of a bother up until now that I’m reviewing a ton of T1s each day.