It’s been a hit or miss thing today. Nothing like the red icon at the bottom of the tax cycle screen indicted no connection. So manually pushing files out this afternoon. Just wonder as when it works it seems very good.

I am stuck on the red icon now as well. It worked a few times earlier today but now I am unable to connect to DocuSign

@martin Just noticed a news bulletin on Tax Cycle that there is an outage with DocuSign service

Yes. I just pushed a couple through but it’s not consistent.

Back up and running now. Quick work Team TaxCycle

Today I am unable to “Connect to DocuSign”.

Could this be the cause. [image] DocuSign Error? T1 I’m suddenly getting the following error when attempting to send T183’s via DocuSign… “An error occurred while trying to contact DocuSign to request an electronic signature” It’s been working well for the past week or …

If you are on a trial license and you’ve sent lots of envelopes, you will be cut off, an you will need to purchase a license. If that is not the case, please try a connection and send us your log file and we will investigate.

Is anyone else having issues staying connected to Docu-Sign?

Arliss April 19, 2020, 1:32am 7

Could this be the cause.

Topic		Replies	Views
DocuSign Error? T1	3	503	May 7, 2025
Notification Service Status: Disconnected Bug Reports	9	600	April 7, 2020
Is DocuSign down Bug Reports	1	505	August 20, 2020
Is Taxfolder signatures having issues? TaxFolder	24	909	April 12, 2022
DocuSign status TaxCycle General	0	582	April 7, 2020

Is anyone else having issues staying connected to Docu-Sign?

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