Have tried a couple of times today to file an AT1 to Alberta…no joy.
@SmallBizGuy
We have had another customer experiencing the same issue.
I emailed AB Finance this morning so when I hear back, I will let you know.
Steven
Thanks. Figures…that Port 443 message means someone was asleep at the switch. Somewhere.
Still down Monday morning. Guess the Alberta government slept in. Again.
Still not working… guessing we won’t see this resolved until tomorrow, since I assume they are closed for Easter Monday. Thankfully it’s just the AB Government… I can still file T1s, so I guess today just became T1 only day.
Apparently they don’t have people watching their systems or any form of automated notifications. Or they’re all just drunk.
I’m going for the latter.
I have not heard back from AB Finance. I will update as soon as I hear from them.
Thanks for your patience.
Steven
No worries!
Update: This morning, AB Finance sent an urgent request to their IT team to investigate.
Another update as soon as I get it…stay tuned…
Steven
I just received the word that the problem is resolved by the IT team at AB Finance.
Please let me know if you still experience issues.
Steven
…and indeed it now works!!
Thanks for interceding Steven (although really, they should have been on the ball!).
Cheers!