Tax work loss

I experience tax information loss. Entire T1 information disappear when I try to submit to CRA. I am unable to reload the information. I already file spouse information.

It looks like protax team doesn’t have sufficient knowledge to resolve it today.

Not that this should happen, but is there no backup copy?

TaxCycle saves a backup every 60 seconds

“ProTax” is Intuit’s name for their integrated tax component of QBO - is that what you are referring to? If so, please be specific - the rest of us on this forum are primarily TaxCycle users. As such, we really don’t care if “ProTax” has problems… :grin: :stuck_out_tongue_closed_eyes: :crazy_face: :laughing:

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Good catch on that. No one here cares about Profile or Intuit