Tax returns not displaying on Rep Client

EFILE
1

I have not been able to display any tax returns on Represent Client since yesterday, anyone else having this issue?

2

Yes, won’t display mail or Tax Returns.

3

This has been going on for at least a week, if not more. Very frustrating.

4

There’s another thread on this topic

5

Yes, cannot even login since Saturday. Keep getting Error-CER.010. Very frustrating. :thinking:

6

no issue here today

1 Like
7

Yes, same message

8

Are you able to login to your clients Account and see thier mail ?

9

Nope:

image
image824Ă—183 10.5 KB

10

I just accessed RAC Mail 2 minutes ago and all was good.

image
image1156Ă—299 24.3 KB

11

I have no problems yesterday or today… full read and download of mail

Rachel Parlee
(506) 874-3093