Keep forms on separate sheets

I have 2 users in the office, who have their own printers. Both printers are the same model. TC versions are the same on both machines.
CRA Condensed print configurations between the two users differ where one is able to select ‘Keep forms on separate sheets’ while the other does not have that checkbox available. Looking for pointers on where the issue may be: Windows, TC or printer.

User A:

User B:

my_settings

It looks like the issue was a difference in printer drivers on the machines. Once both were using the same driver, the checkbox is available for selection.