I’m going through our files to double check all the files that are due today are for sure efiled.
For one client
- Our paper file shows that we transmitted the return on March 13.
- In TC it appears that the file hasn’t been transmitted (the rest of the family show as transmitted).
- When I look on RAC, the file has been filed, assessed, and the refund has been issued. I went through the assessed file and it matches our submission so there isn’t an issue with that. We know that she didn’t go through another tax preparer.
I can’t find any other file in TC for the client (and obviously, there shouldn’t be one).
Anyone have any idea what would cause this and what I should do about it?