You first said that you checked the return that the client “filed their 2018 T1 return using H&R Block’s online system. Lots of errors…”
Next you said that “the client did not print off a copy of their ‘as filed’ returns and schedules that would be needed to simply do a T1ADJ.”
How did you determine that there were “Lots of errors…”?
If you determined that there were lots of errors on the H&B Block Software, then:
- If the return was prepared using the online software, the return is still available for printing as a PDF,
- If the return was not prepared using the online software, you can still prepare the original return from the CRA return transcript available from Represent a Client.
If the issue is that you can’t prepare an “automatic” adjustment, then you prepare a manual one. In either case, you can do this.