I was thinking that the CRA (and Revenu Quebec) needs to create a quick link on their main page, in both languages, which allow anyone to check if the CRA called them. The information obtained will be collected and retained for further analysis, perhaps transferred to a central investigative organization outside of the tax department.
Here is the information that would be needed to check the call:
- Telephone number associated with the call (This could be a call back phone number, the callerID or the call to phone number),
- Check box to indicate that the number is a call back number (See later,)
- The Account Number associated with the call (SIN or BN), maybe use only four of the digits in the account,
- Timeframe of the call (Today, Yesterday, or last week.)
The tax department will only respond back if the call was from them or not. The tax department will record that the check occurred in the taxpayer’s account, meaning that the officer calling will know that someone checked the number. If the call was not from the tax department, the call back number will be referred to an investigating office to determine what action should be taken. The account number will not be referred to the investigating office, but maybe first three characters of the postal code associated with the account or the area code and first three digits of the telephone number (routing number.)