Can you still request a personalized T7DR for a client with RAC

I was in RAC and I was about to request a personalized remittance voucher for a client. However, when I moved to the right side of the page for Accounts and Payments, I no longer see the link which I had used previously to make such requests.

I looked on the CRA site and it appears there that nothing has changed. Has anyone else had the issue?

Do you mean this link:


It shows up for me (via RAC), but I can’t say if it dependent upon certain individuals. I’ve checked a few, and it’s always there. Maybe you just have to refresh your browser page?

Alternatively, you can print a personalized T7DR from within TaxCycle T1 module. Or download a NON personalized version from CRA - outside of RAC:
https://www.canada.ca/en/revenue-agency/services/forms-publications/forms/t7dr.html

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