This presentation IS actually better to scan through, and reduces, slightly the download time. I’m not a fan of trading this for, say, accessing T-slips…but they didn’t ask me.
Can’t view a corp NoA either. Or Profile.
And they’ve changed around the “View Transactions” for account entries
And on the personal side they removed everything from the benefits & credits section except DTC, and now everything is in the “account statement” section as a drop down. Info on the kids and custody status is gone but that’s been gone awhile. The CERB section has been removed entirely. Again.
Thank you for sharing… I have been following all of these comments on this topic… and nothing new to add except that same thing over here… New system is a mess… I will try the F5 key and see if it helps… sometimes CRA should not try to fix things that are not broken… I sincerely hope everyone is reporting these issues.
Well that’s a great idea, except there really ISN’T anyone to report it to…and the ones we CAN reach are not useful (ie PubInfo). And Bob WK Hamilton is too busy apparently building…something out there that nobody actually cares about. But HE would be the logical person as the person in charge of CRA…or Minister Bibeau, but she’s too busy playing politics.
This is SO frustrating.
Mainstream media is probably the only real choice.
This worked perfectly. I tried on the business side of things to see if it would work on any of the issues there like gst return filing or filing elections but nope. Totally broken.
For HST returns… if you have filed for the client before… try getting an access code for GST Net File… I just did that successfully… although had a hard time to get to the actual filing page.
I am speaking with a CRA agent now. He was asking for slip info from me and I told him that I can’t access that on RAC. He says there is an update this weekend that is supposed to correct a lot of these issues.
The other suggestion - from an association - is to complain either directly to the Minister ( marie-claude.bibeau@parl.gc.ca) or to your local MP. They need to know (and probably don’t care, because getting their pension is FAR more important than doing their jobs…). /s
Wish I could be more help! Sadly, the CRA has really handcuffed us this time on the business side!
I won’t even get into the nonsense they are pulling with CERB now. Shaaaaady stuff happening around our representative authority when talking to CRA about clients and their CERB reviews.