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I think I have the latest version of TaxCycle but cannot download AFR tonight.

So I clicked to download and install 13.0.52269.0 version and now I can’t find my TaxCycle. I normally auto install all upgrades. Now I don’t have anything.

Now I have no Client Manager and a message NO MODULE AVAILABLE Now more than an hour later, and after much frustration, I finally have everything back. I HATE when I have to download - when auto download does not work. Why do I need to remember things like going into settings and find the place to tell TaxCycle that I don’t have a server - it isn’t simple to find - need to go in several levels. And when it still doesn’t work because there are no modules available, I have to remember where and how to refresh my licence. Why does the system not remember; why is it up to me to remember everything that needs to be done? There are times when AI is better than my memory!

… and it looks like if you waited a few more hours there would be a yet even newer version for automatic download. 13.0.52269.0 Updates are coming out literally on a daily basis.

I guess I am getting to be too old for this. But I can’t file manually - that is much more difficult.

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I had the issue that is couldn’t open or find taxcycle… I uninstalled it. Restarted computer and reinstalled it from website…

It opens BUT now lost my ā€œ Serverā€ for Client Manager… I am a standalone computer… this stuff baffles me… Why use lingo that does not apply… I am not a computer technician.

Somewhere a long long time ago someone walked me thru this ridiculous process.

I have sent a support ticket… things have really gone downhill lately…

Mine did this with the no module available after the latest install. I opened a data file by clicking on that directly rather than through the program itself and then when I closed the file the modules were all available again and stayed that way. It seems to be a glitch with the latest install. I didn’t have to reinstall the program.