CRA is holding on a tax payer’s refund. They indicate the reason for this is because she has not been filing GST for her business. tax payer is extremely confused as she has never run her own business. I looked into her CRA account and realized that her employer has put some of her income on T4A as sales commission. But the amount is less than $30,000. She has never registered for any GST account, how is it possible that the CRA is asking her to file for GST??
It is possible because CRA has been known to be wrong before.
Can’t answer…but this is what you need to do: call Collections. They are the only people who seem to be able to figure out what/why etc.
I had a client who sold a business back in the early 2000s. In…2023(!)…the client’s T1 was filed with a significant refund ($30-35K IIRC). Refund was never paid out and nothing was on the file. Finally I called PubInfo. They were useless, but told me to call Collections. I did, and got a Supervisor who advised that “her company” was delinquent on GST. I told them that CRA was off its collective rocker and that not only had the company been sold twenty years earlier, but that on file in Alberta Registries was a Change of Directors and CRA had also been notified. I provided the appropriate documentation, and they dropped the “hold refund”…and eventually paid it out.
So…maybe something similar, but Collections is the route to go…and get a Group Head if you can.
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