ummm… our legal business name happens to include an ampersand (&) character.
When preparing something like a T5018 (and presumably T4’s, T5’s etc) Taxcycle gives me a yellow diagnostic message that says “Transmitter Name exceeds 30 characters or contains invalid characters”
It doesn’t seem to be a message that I can “sign off” and if I go into “Options—>Review” that particular box is greyed out.
We also happen to be the mailing address for the majority of our clients… so I also get this same message in the address line. “Address exceeds 30 characters or contains invalid characters” since the first line of the client’s address reads something like c/o Snoplowguy & Associates.
I have not had a problem efiling T-slips in prior years using our old software and using our legal business name as the preparer, or with our name as a c/o entry in the mailing address. We also have a few clients with business names over 30 characters and for years their slips have efiled fine.
Is there anything I can do here?