Well I have to admit that I liked the integration to Docusign with Taxcycle; however, it appears it is too good to be true. I signed up for the standard plan that was part of the deal with Taxcycle and used it mainly for T1 returns which is about $400 per year. Personally I thought it was a bit expensive compared to other options but decided to sign up regardless because of the integration with Taxcycle.
I just got a call from Docusign saying I had exceeded their Reasonable Use Policy and I would need to purchase a corporate license next year for just under $2000 if I wanted to continue using the program.
So how many packages do you think I sent last year to get this phone call? 1,000?, 2000?, or say around 250 packages? Well the answer is around 250 packages. I guess you are only allowed 100 packages for the standard license. That would be 50 tax returns if you are dealing with a couple or about $4 per signature.
It would cost me twice that if I purchase the corporate license and that would still only give you a maximum of 500 packages or still around $4 per signature if you used all 500.
Since I have refused to pay the $2,000 per year for the program for the 250 signatures I need, I am waiting for them to cut off my license. It is a shame, it worked very well this year. I guess I will need to look at other options or go back to the old fashion way.