I have been monitoring both Wolters Kluwer and Thomson Reuters offers for several years now. (Didn’t go ahead with either for family care reasons - no time and brain cycles to implement major practice change.)
Each offers a great solution and is well integrated with other apps and offers.
Each has a considerable price tag, especially for implementation consulting. Each requires a huge implementation effort = cost a lot and loose a week or three in billable hours. Each seems to have a good payback for profitable practices with good volume. The challenge for a small practice is how to scale from a few returns to hundreds or thousands of returns.
At the 100+ returns stage it can get challenging to manage tax returns with simple solutions such as excel, general workflow apps, and/or simple practice management apps.
At the 350+ returns stage a full blown practice management suite is usually cost justifiable.
I think that Trilogy can create an excellent product to fit the niche of small firm with high value clients, complex clients, and/or too many clients to manage easily with simpler, less expensive apps. Of course this would be a business decision for Trilogy to make. The app could be sold as an add-on.
In the meantime Trilogy could explore this area by augmenting the existing workflow functionality of the various modules, similar to the excellent expansion in T1.
As far as this niche market is concerned, in Canada, I know of Client Track and TPS software which fit the simpler, less expensive apps niche, Client Track and TPS Software. I think that Trilogy can come up with a better offer customized for tax only and integrated with TaxCycle and DoxCycle.
I also think that it is inevitable that Tax Practices automate due to the change in demographics of our client base.