I’ll attach a couple of screen shots to show what’s happening here.
This screen shot is of the donation schedule when I right click on the description field to sort them by charity. As you can see the option to sort doesn’t show up and the printing options are grayed out.
This screen shot shows the box which comes up when I right click to try to print a form or open the prior year tax return. As you can see the options which show up are grayed out so that we can’t select any of the options.
Now if I close out of TaxCycle completely and open up the file again, the right click will work once or twice and then it goes back to be grayed out again.
This screen shot shows the options which generally show up when you right click on a form. I just opened up my first file in TaxCycle so this is showing correctly now.
This screen shot shows the box which comes up when I right click on a specified field for TaxCycle to sort. Since I just closed out of TaxCycle completely and opened up the file it’s showing all the options. However, as soon as I start entering more information on different forms the right click options gray out again.
I hope this helps clarify the problem which we’re having.