Just a heads up I had a number of review letters I just discovered starting a week or so ago.
I had no notification of such I just happened to click on mail to discover them.
I’ve had some (10?), especially for large client medical expenses. They’ve all been pretty easy to answer. The letter for one of the first one’s went into extreme depth outlining what information they needed and what they would not accept. That was the only one like that. All others are similar to the version in prior years.
Did you receive notification that you had mail? I didn’t. Nor did I have the lttle red marker to indicate unread mail.
I believe, @Arliss, that I was notified on 2 of the roughly 10 I’ve received so far for 2025 T1’s. I have a habit of checking my mail on RAC because I still have about 6 processing reviews from Sep-Dec '25 that CRA is mulling over, or putting through the shredder.
Anybody else seeing major uptick in t5018 reviews and investigations and CR- attempting to give $2500 penalties on those t5018 fir years 2015-2025 submissions
Seen huge update in my clients in last 2 weeks - very aggressive with no cause from missing 2022-2025 forms - just jumping to 2015 - 11 years with no cause but they say they didn’t receive the mauled in turns - they started accepting online submissions 2019
And you guilty untill u pull up the timestamps on when the firms were created and save in my backups - nasty
A client just received a 7 page letter under the Special Assessment Review Program. Has anyone dealt with one of these yet? I am overwhelmed with the quantity of information requested and trying to keep it organized and clear for the auditor. Does anyone know if the auditor will call if there are questions?
I had a self employed person who was reviewed. Depends who you get. The Ontario folks are ok. The BC agents are reasonable. But the Halifax agent I had was an !@##$$%. She was really unreasonable as to not recognizing a business which had no revenues but a commerical property which was purchased.
I’ve found just the opposite. The St. John’s people are reasonable and not bad. The further west you go, the worse the agents get. By the time you reach Surrey, their automatic starting point is that the taxpayer is a crook.
Then there’s the language thing. Why would you put someone in a position that requires them to interact with the public when English is not their first language? Or even their second. There’s zero chance of having a productive conversation. A few months ago, I had to have a general anesthetic for a day surgery. The anesthesiologist was an immigrant who spoke extremely fast. So, all I could do was nod my head to his questions in the hope that I wasn’t agreeing to be euthanized. He was Scottish. I know he thought he was speaking English, but he was impossible to understand. Similar to trying to converse with a recent immigrant at CRA.
I know what you mean. I dealt with a situation on Friday like that. The CRA agent had some heavy Jamaican accent and did speak very fast. My retired client could not understand the agent said. Speaking fast does not mean they communicate, as communicate does mean that the message is received.
I guess there are quite a few variations in how CRA has hired agents.
My case for the client was kind interesting as each tries to understand the business of “spiritual medicine”. It is still a business, right?
The special assessment that my other client really about seeing the books and how the numbers come about…the usual thing, few sampling of invoices and receipts that is material.
I received two emails sent at 1:17 AM from CRA advising me that I have new mail from CRA. The email directed me to go to my Represent A Client account and select “Access Mail”. I did that this morning about 7:15 AM. No new mail. That’s a new spin on advising me that I have mail! I just have the letters they’ve already sent me in 2026. Thanks, CRA, for reminding me of the mail I still don’t have; mail that I’ve been waiting for over a year to receive.
Ditto except 1:15 AM.
I had my case being looked at. I assume I was not alone in not getting notifications. Maybe just some testing going on now. Worst case scenario there is mail and it is now not displying. 
Same here. I had 3 messages in the last month without any notification 
Same here…
Maybe this goes without saying, but have you tried clearing your cache and cookies, or using a different browser, or using a “private browsing” / “incognito” window? I had a similar issue about a year and half ago which affected corporate client online mail (via RAC). I cured it in my main Chrome browser by clearing all the CRA cookies (there were 7 different servers). I had to do this a few times, and then, after one of CRA’s website updates, the problem disappeared.
Hard to say if your issue is similar.
I was on hold with CRA later yesterday afternoon. A bit of the on-hold talk confirmed the testing theory. The message said that some users may have received emails advising them that they have mail and that this is part of a testing process. It confirmed that some taxpayers had not received notice of having mail and that affected taxpayers would be given an automatic 30 day extension to respond to reply deadlines. I can’t remember if it mentioned reps.
OH! okay. You’re saying the EMAIL was bogus, not that you are unable to VIEW online mail that EXISTS.
Tried incognito, and made no difference…
I’m just saying the email from CRA was part of a test, hopefully to make the system work consistently. I can view mail that exists for my clients or myself on RAC. It’s more that sometimes I and my clients wouldn’t get notification of mail.
Talking CRA, received a letter for a followup on a pre assessment review. Only problem was that there was no pre assessment review, however we did have a T1 adjustment request. Another issue was that the letter referred to initial letter for info to be sent - there was no such letter. Called the number on the letter, and the agent acted as if it was normal that they sent the wrong letter and simply told me to send the info I thought they would be looking for.