TaxCycle | Products | Pricing | Training | Documentation | Support | News

Error code 121

What is error code 121 and how do I fix? Thanks.

EFILE error 121 - Password on transmission does not match our records.
Sounds like the EFILE password in Options under EFILE credentials is not correct. Make sure it is the password you got when you renewed your EFILE number for the season. Also, watch for letter O and zeros to be sure you have the right one entered if the password has either of them.