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Email address for contact person on T4/T5 -- where does it go?


I see there is also an email address on the ‘info’ for the T4 and T5 summaries. The CRA forms on the website don’t seem to have this on their forms – so I am wondering where this goes. Does this get sent to CRA?

Is there a way to do a global override so it doesn’t come up as an error for each form?


Regarding the global override if you watch this You Tube Video it will tell you how to do just that. The whole video is very informative but if you just want that part you can skip to close to the end.

Jim Burch


I took a quick peek at the video.

From what I can tell, it just let’s me override it with MY email address. Doesn’t seem to let me leave it blank.
I suppose I could put a fake one in. It depends on where the email address goes.


I was referring to the ability to turn off the Review message. I believe if you uncheck this box then the warning will no longer show up.

Hope that helps.

Jim Burch


I did find that before, but it doesn’t let me deselect it. It’s greyed out. There are other options I can deselect, but not email.

Is there a secret? This is for the T4s & T5s and T5018s.


Ok,now I want to Efile a T4 that isn’t mine. I need to know how to get rid of the email address for the contact person when it isn’t me. It won’t let me override and I don’t really want to put my clients email address in here.

The options doesn’t let me check off the box to ignore contact email. It’s greyed out.

Does the email address actually go to CRA? Can I just put in a fake one if I can’t override?




I had a quick look and it appears that the email address is sent to CRA. Our T4 expert will be in first thing this morning. I’ll ask him to respond as soon as he gets in.

Best regards,

~ Cameron


Hi Michelle,

The email address, is part of the xml file that is sent to the CRA when internet filing slips - according to government specifications : this is a required field under the contact section of the xml slip files sent


This is why there is a warning on the field when it is not filled out. Note: You will notice this same functionality in all other slip modules as the top section of internet filed slips all contain the T619 transmitter/contact information section at the top of the xml file.




Ok, I guess that means that I have to put my email address in there even if I am not the contact. I don’t have authority from my clients to use their email address.

It would be interesting to know how CRA is planning to use the email address since they typically don’t use email.