I can’t open up my email without seeing a message from the CEO of some company talking about the COVID-19 crisis and what their company is doing about it. All of these messages have a very similar theme.
We have not sent one of these messages. We’ve updated our status on our blog, and yes, we are doing all the things that most other reasonable businesses are doing. We are working from home, and we are supporting all of our clients and our employees as best we can.
So, my question is this. Does it seem insensitive or oblivious if you don’t get a COVID-19 email from Trilogy Software? Is updating the blog enough?