Trying to understand the purpose of the QR code on the remittance form. We know it’s for making a payment at Canada Post but we have had 2 of our clients scan the code and a completely different person’s information comes up. Anyone else experienced this?
I think it is more likely that the error was due to Canada Post’s system. They had a some kind of failure the other day - I got an email about it, which I deleted already, but I think it said their entire system was down Canada-wide. If it crashed their database, it is possible that their scanners are not translating the QR codes correctly.