# Unable to override template

**URL:** <https://www.protaxcommunity.com/t/unable-to-override-template/12589>\
**Category:** Bug Reports\
**Created:** [July 20, 2026, 2:38pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589 "2026-07-20T14:38:25Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![dcpaley](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@dcpaley](https://www.protaxcommunity.com/u/dcpaley)\
**Post date:** [July 20, 2026, 2:38pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/1 "2026-07-20T14:38:25Z")

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I just updated to the new version, and am now completely unable to override the wording in templates in my T2 module

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**Author:** ![dcpaley](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@dcpaley](https://www.protaxcommunity.com/u/dcpaley)\
**Post date:** [July 20, 2026, 2:41pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/2 "2026-07-20T14:41:31Z")

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Update

The option was turned off in the new update. Once turned back on, it was allowed again

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**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\
**Post date:** [July 20, 2026, 2:50pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/3 "2026-07-20T14:50:24Z")

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Might want to check if you are on the intended options profile.

For me the loading of the options profile is hanging (spinney wheel).

If it doesn’t load it it seemed to end up on “local” which might explain the option being different.

I can browse to the option proflie I use and it quickly accepts it but initially it hangs.

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**Author:** ![wem](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@wem](https://www.protaxcommunity.com/u/wem)\
**Post date:** [July 20, 2026, 3:46pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/4 "2026-07-20T15:46:22Z")

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Thanks. I had the same problem.

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**Author:** ![obhorst](https://avatars.discourse-cdn.com/v4/letter/o/a88e57/32.png) [@obhorst](https://www.protaxcommunity.com/u/obhorst)\
**Post date:** [July 20, 2026, 6:21pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/5 "2026-07-20T18:21:08Z")

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Where do I go to change options? I am having the same problem. And I have never modified templates other than to add my name and address.

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**Author:** ![dcpaley](https://avatars.discourse-cdn.com/v4/letter/d/eb9ed0/32.png) [@dcpaley](https://www.protaxcommunity.com/u/dcpaley)\
**Post date:** [July 20, 2026, 7:05pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/6 "2026-07-20T19:05:28Z")

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Here is a screenshot of the option:

 ![image](https://us1.discourse-cdn.com/flex016/uploads/taxcycle/original/2X/1/174736ed4f648c3024ec2a8282ba9deddabdbb21.png)

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**Author:** ![obhorst](https://avatars.discourse-cdn.com/v4/letter/o/a88e57/32.png) [@obhorst](https://www.protaxcommunity.com/u/obhorst)\
**Post date:** [July 20, 2026, 7:54pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/7 "2026-07-20T19:54:40Z")

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That was easy after being pointed to the right spot! Thank you@dcpaley!

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**Author:** ![jhd.hemeon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jhd.hemeon](https://www.protaxcommunity.com/u/jhd.hemeon)\
**Post date:** [July 20, 2026, 9:20pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/8 "2026-07-20T21:20:07Z")

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I’m not going to update until these glitches are addressed. How long before a fix is available, I wonder?

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**Author:** ![danielle.aubin](https://avatars.discourse-cdn.com/v4/letter/d/e79b87/32.png) [@danielle.aubin](https://www.protaxcommunity.com/u/danielle.aubin)\
**Post date:** [July 28, 2026, 9:10pm UTC](https://www.protaxcommunity.com/t/unable-to-override-template/12589/9 "2026-07-28T21:10:19Z")

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I heard that a fix will be coming out later this week
