# Unable to do T5018 2024

**URL:** <https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869>\
**Category:** Slips\
**Created:** [February 1, 2025, 11:07pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869 "2025-02-01T23:07:26Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 1, 2025, 11:07pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/1 "2025-02-01T23:07:26Z")

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I was trying to do few T5018 in Tax Cycle,first time, but looks like 2024 is not available Yet, I even checked the T4 and T5, looks like only up to 2023. I updated the software, so not sure what else is missing. Anyone has any idea what might be the issue? I was thinking maybe my package doesn’t have that, but it allows me to the 2023 one. So not sure if I am missing a step somewhere. Any help would be appreciated. Thanks

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**Author:** ![jhd.hemeon](https://avatars.discourse-cdn.com/v4/letter/j/3ec8ea/32.png) [@jhd.hemeon](https://www.protaxcommunity.com/u/jhd.hemeon)\
**Post date:** [February 1, 2025, 11:21pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/2 "2025-02-01T23:21:35Z")

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I have only one client requiring these. They are on Sage 50, and I always file through Sage. Haven’t done their 2024 forms yet, but now I’m feeling a bit sick, and it’s not the flu.

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 1, 2025, 11:26pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/3 "2025-02-01T23:26:07Z")

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I used to do the CRA Web Form, looks like that option is not there anymore for T5018, that’s why I was looking into it in Tax Cycle

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 1, 2025, 11:45pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/4 "2025-02-01T23:45:18Z")

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I guess it’s just not showing, I opened the 2023, and used 2024 dates, and it allows the 2024 dates and print out shows that too.

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**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\
**Post date:** [February 2, 2025, 12:06am UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/5 "2025-02-02T00:06:52Z")

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I have a filed a couple without issue. Maybe a licence issue?

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 2, 2025, 1:41am UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/6 "2025-02-02T01:41:07Z")

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I haven’t filed any yet, it’s just on the main screen showing the year, all I see is all year up to 2023, but no 2024 showing, but if I clicked into the 2023 form, and entered Dec 31 2024 year end date, I am able to print the form.

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 2, 2025, 2:11am UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/7 "2025-02-02T02:11:33Z")

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Seems odd, I restarted the computer, login in again, took very long time for the process, now it’s showing. All good, Thanks.

But is CRA taking out the web form on T5018? I was going to do it there, but couldn’t find it. That’s why looked into tax cycle

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**Author:** ![RRAccounting](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@RRAccounting](https://www.protaxcommunity.com/u/RRAccounting)\
**Post date:** [February 19, 2025, 10:52pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/8 "2025-02-19T22:52:33Z")

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Just thought I might share what happened with me. I was trying to do few T4 for a client in tax cycle, and experienced the same thing, I only saw 2023 T4 as the most current year. Knowing I had similar issue with the T5018, I l checked to make sure I got the most updated version, then log out, restart my computer, and re-login to tax cycle. Then I was able to see and do 2024 T4. So seems like we do have to log out once in a while, maybe to get some modules working.

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**Author:** ![Nezzer](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/nezzer/32/3845_2.png) [@Nezzer](https://www.protaxcommunity.com/u/Nezzer)\
**Post date:** [February 20, 2025, 11:35pm UTC](https://www.protaxcommunity.com/t/unable-to-do-t5018-2024/9869/9 "2025-02-20T23:35:50Z")

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> [@RRAccounting](#):
>
> So seems like we do have to log out once in a while

LOL. Yes, if you’re like most of us, with dozens of software applications installed, and a hundred or so services running in the background, particularly web browsers or web-connected functions, you should log out of Windows once a day, to allow things to reset. In particular, if you have MS Update turned on (i.e. “download and install automatically”), it will block various UAC functions (for security) until you reboot.
