# Software will not update

**URL:** <https://www.protaxcommunity.com/t/software-will-not-update/5717>\
**Category:** Bug Reports\
**Created:** [April 1, 2022, 8:45pm UTC](https://www.protaxcommunity.com/t/software-will-not-update/5717 "2022-04-01T20:45:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![slhiltz](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/slhiltz/32/2094_2.png) [@slhiltz](https://www.protaxcommunity.com/u/slhiltz)\
**Post date:** [April 1, 2022, 8:45pm UTC](https://www.protaxcommunity.com/t/software-will-not-update/5717/1 "2022-04-01T20:45:03Z")

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Current version 11.1.46297.0  
I am unable to install the latest update. The first time I had multiple windows opened, so once all files were closed and computer rebooted, I tried again. The software closes.  
What do I need to do?

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**Author:** ![kozakworld](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/kozakworld/32/1594_2.png) [@kozakworld](https://www.protaxcommunity.com/u/kozakworld)\
**Post date:** [April 1, 2022, 11:08pm UTC](https://www.protaxcommunity.com/t/software-will-not-update/5717/2 "2022-04-01T23:08:40Z")

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You will have to download the full version and install from that download. It will only install what is required. It’s always better to close TaxCycle before installing. Here is the link:

[Download | TaxCycle](https://www.taxcycle.com/support/download/)

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**Author:** ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)\
**Post date:** [April 2, 2022, 4:50am UTC](https://www.protaxcommunity.com/t/software-will-not-update/5717/3 "2022-04-02T04:50:49Z")

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Yep - had that problem and reported it here:  
[TaxCycle not updating \> needed full download - Bug Reports - protaxcommunity.com](https://www.protaxcommunity.com/t/taxcycle-not-updating-needed-full-download/5707)

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**Author:** ![slhiltz](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/slhiltz/32/2094_2.png) [@slhiltz](https://www.protaxcommunity.com/u/slhiltz)\
**Post date:** [April 4, 2022, 5:12pm UTC](https://www.protaxcommunity.com/t/software-will-not-update/5717/4 "2022-04-04T17:12:59Z")

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Thanks , that worked. Not as problematic as I thought it would be.