TaxCycle | Products | Pricing | Training | Documentation | Support | News

Scan/Import XMP format error

Since the installation of DoxCycle, scan or import document always return an error message: “The given metadata was not in the XMP format”. Have tried different formats of source documents to import such as pdf, jpeg, png… etc. Also updated Windows and scanner drivers (HP426fdw direct connected to computer), reinstalled DoxCycle but ended with the same error.

Appreciated for any thought.