# PAD Diagnostics
**URL:** https://www.protaxcommunity.com/t/pad-diagnostics/816
**Category:** T1
**Created:** [October 31, 2016, 8:14pm UTC](https://www.protaxcommunity.com/t/pad-diagnostics/816 "2016-10-31T20:14:17Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [October 31, 2016, 8:14pm UTC](https://www.protaxcommunity.com/t/pad-diagnostics/816/1 "2016-10-31T20:14:17Z")
Is there a chance that the “The client’s return has a balance due. Does the client want you to send a Pre-Authorized Debit (PAD) authorization to the CRA to pay this balance?” can be switched to a warning from an error so that we can turn the message off?
If for some reason that cannot be done, can the diagnostic be adjusted so that the warning can be cleared from the sidebar?
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### Author:  [@Arliss](https://www.protaxcommunity.com/u/Arliss)
#### Post date: [October 31, 2016, 9:38pm UTC](https://www.protaxcommunity.com/t/pad-diagnostics/816/2 "2016-10-31T21:38:17Z")
I have found I can clear the message from the side bar by picking “no, the client does not …”
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### Author:  [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [October 31, 2016, 9:39pm UTC](https://www.protaxcommunity.com/t/pad-diagnostics/816/3 "2016-10-31T21:39:54Z")
I must have been clicking on the wrong place in the sidebar message as I had to open the form and choose that answer from the cell. Figured it out – I needed to press on the lightbulb.