# Error on AFR

**URL:** https://www.protaxcommunity.com/t/error-on-afr/12041
**Category:** TaxCycle General
**Created:** [March 9, 2026, 8:42pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041 "2026-03-09T20:42:56Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Stargazer](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/stargazer/32/1766_2.png) [@Stargazer](https://www.protaxcommunity.com/u/Stargazer)
#### Post date: [March 9, 2026, 8:42pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/1 "2026-03-09T20:42:56Z")

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My AFR download has an error I’ve never seen.

Tax data was found for download but issues were encountered. Some parts of the data that were not retrieved may be available when these issues are resolved at a later time. The following databases returned an error: carryover, summary. Please download again and clear the checkbox next for data group causing the error. For further assistance, contact TaxCycle for support and assistance.

It doesn’t seem to be about slips, but all they have is a T4A CPP and a T4. Nothing looks odd about them on RAC.

I haven’t changed any settings and have downloaded dozens of files. Not sure what’s different about this one.

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### Author: ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)
#### Post date: [March 9, 2026, 9:04pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/2 "2026-03-09T21:04:04Z")

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Previous discussion is here:

> [@Error message on AFR download -- can't tell if it's CRA or TC?](https://www.protaxcommunity.com/t/error-message-on-afr-download-cant-tell-if-its-cra-or-tc/11949):
>
> Just did an AFR and got this….I can’t tell if it’s a CRA error or a TC error. Anyone know? The downloaded info shows up on screen, but fails to import into the return. Update: just tried to re-download and saw that it made a first, then a second attempt and then it flashed on the screen something like “download empty”? Will try to screen cap it….

And I’m getting it again, as well…also getting required to log in a second time ….obvs more problems at RAC…yet again.

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### Author: ![Stargazer](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/stargazer/32/1766_2.png) [@Stargazer](https://www.protaxcommunity.com/u/Stargazer)
#### Post date: [March 9, 2026, 9:28pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/3 "2026-03-09T21:28:08Z")

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Weird, that conversation didn’t come up when I searched keywords, thanks!

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### Author: ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)
#### Post date: [March 9, 2026, 9:29pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/4 "2026-03-09T21:29:33Z")

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I’ve noticed that occasionally the ones listed under “bugs” don’t….beats me why though. 🙂

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### Author: ![wilco](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/wilco/32/2757_2.png) [@wilco](https://www.protaxcommunity.com/u/wilco)
#### Post date: [March 10, 2026, 3:27pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/5 "2026-03-10T15:27:45Z")

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We have multiple staff/RAC logins…its happening to all of them…so its not related to access.

The half dozen files we’ve reviewed for this problem…all the slips are available through RAC but will not download through T/C’s AFR tool.

For the files we tested, there is not s ingle slip type (TA, T4A, T5, OAS, etc) that is common to ALL of them.

So its either a CRA problem (but no email notification received), or its a T/C AFR problem.

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### Author: ![aaron.doucet.cpa](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/aaron.doucet.cpa/32/4089_2.png) [@aaron.doucet.cpa](https://www.protaxcommunity.com/u/aaron.doucet.cpa)
#### Post date: [March 10, 2026, 3:41pm UTC](https://www.protaxcommunity.com/t/error-on-afr/12041/6 "2026-03-10T15:41:38Z")

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Hi Wilco, we have heard from the CRA that the AFR group is aware of intermittent issues which is driving this error on the TaxCycle side. We can confirm that this is not a TaxCycle malfunction, and will wait to hear from the CRA on a resolution. [Here](https://www.taxcycle.com/news/data-error-during-auto-fill-my-return-afr/)is a blog post that will be updated accordingly.
