# DoxCycle 13.2.54027.0 **URL:** \ **Category:** DoxCycle\ **Created:** [August 7, 2024, 11:35am UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999 "2024-08-07T11:35:07Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 7, 2024, 11:35am UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/1 "2024-08-07T11:35:07Z")
Something I have noticed with this version is after saving a document to a separate pdf file in another location from Doxcycle and then subsequently trying to delete this newly saved file I get the following message. ![Screenshot 2024-08-07 072819](https://us1.discourse-cdn.com/flex016/uploads/taxcycle/original/2X/b/bb564b4f3c15cf3d3e95b4c41dfa09ae569b47eb.png) I do not recall this behavior previously. I have to exit Doxcycle in order to delete the said pdf file. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 7, 2024, 7:46pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/2 "2024-08-07T19:46:33Z")
You are correct - I am able to replicate this issue. I will log it as a bug. ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 8, 2024, 4:24pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/3 "2024-08-08T16:24:02Z")
Not sure if it is specific to me and my scanner at this point or Doxcycle itself but i can no longer scan double sided using the “Multi-page or other” presets (double-sided) selections. ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 8, 2024, 5:12pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/4 "2024-08-08T17:12:58Z")
Other things that typically scanned one sided seem to be now scanning double sided. As an example T4’s. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 8, 2024, 10:31pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/5 "2024-08-08T22:31:06Z")
If you adjust these settings in Options (specifically display the scanner’s dialog box) - does that help? ![image](https://us1.discourse-cdn.com/flex016/uploads/taxcycle/original/2X/6/6db6cd7be416220199aa8e158426ddc313112a6f.png) ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 8, 2024, 11:42pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/6 "2024-08-08T23:42:58Z")
I had not changed these settings since the update to Doxcycle. Everything previously functioned as expected. In some testing: With “Enable duplexing” **unchecked** items scanned are scanning in duplex and the aforementioned “Multi-page or other” presets do not function. With “Enable duplexing” **checked** nothing is scanning.and the aforementioned “Multi-page or other” presets do not function. ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 10, 2024, 1:06pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/7 "2024-08-10T13:06:28Z")
Doxcycle can’t find my scanner if the scanner is not turned on before Doxcycle is started. Refresh does not change this. Close Doxcycle and restart and the scanner shows up immediately. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 12, 2024, 4:28pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/8 "2024-08-12T16:28:09Z")
Can you tell me the make and model of your scanner? ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 12, 2024, 5:07pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/9 "2024-08-12T17:07:00Z")
Fujitsu fi-7160 I have a couple. Great little units. Drivers are up to date. ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 21, 2024, 2:59pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/10 "2024-08-21T14:59:17Z")
The printing to Doxcycle from Taxcycle function was restored in the last update but it now just prints to the principal taxpayer where it used to print to the correct individuals. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 21, 2024, 3:57pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/11 "2024-08-21T15:57:22Z")
Thanks @Arliss , I have logged this to be fixed. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 21, 2024, 4:34pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/12 "2024-08-21T16:34:28Z")
I tried print to DoxCycle from TaxCycle with a T1 that included a Principal and Spouse and it works for me printing from a print set and from the Family print. Can you walk me through the steps you are taking so I can try to replicate on my end? ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 21, 2024, 5:07pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/13 "2024-08-21T17:07:30Z")
Nothing to it really. Just printing a long established print set from the Print/PDF Family screen likely the way you are. Am I the only one still using Doxcycle or just the only one having issues? ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [August 22, 2024, 11:55am UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/14 "2024-08-22T11:55:46Z")
Printing an individual form to Doxcycle seems to hit the right taxpayer I discovered. Could something have changed in the program such that I may have alter my tax return copy print set that stores in Doxcycle? ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [August 22, 2024, 4:45pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/15 "2024-08-22T16:45:13Z")
When I add dependent tax returns to the file I get the same result as you using the family print option. It works for correctly for me with when there is just a principal and spouse in the file. I have logged it with the details for the engineering team to investigate. ---
**Author:** ![AlbertaEFileT](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)\ **Post date:** [August 22, 2024, 5:39pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/16 "2024-08-22T17:39:05Z")
We use it all day every day, just not the same way you are. We use it to store the documents clients send us digitially. We store their digital copies of T1s, T2s, etc. to their TaxFolder account so they can download it as needed. ---
**Author:** ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Post date:** [September 17, 2024, 12:58pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/17 "2024-09-17T12:58:39Z")
Any idea when the Doxcycle issues will be resolved? It is review season and compliling pdf’s from the Doxcycle file is not very smooth at the moment. ---
**Author:** ![sarka](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/sarka/32/2667_2.png) [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Post date:** [September 17, 2024, 4:06pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999/18 "2024-09-17T16:06:05Z")
We have an update planned for next week that will fix recently reported high priority bugs.