# CRA Offices closed

**URL:** https://www.protaxcommunity.com/t/cra-offices-closed/4487
**Category:** Uncategorized
**Created:** [April 7, 2021, 5:51pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487 "2021-04-07T17:51:35Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![atul](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@atul](https://www.protaxcommunity.com/u/atul)
#### Post date: [April 7, 2021, 5:51pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/1 "2021-04-07T17:51:35Z")

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I tried to send some time-sensitive documents to CRA via courier - and was informed that the particular office in Vancouver was closed. So was the other office in Metro Vancouver. I looked at several other offices all over Canada - and found that all are ‘temporarily closed’.

Last March (2020) - I had sent a package to CRA via registered mail - and it took them four months to acknowledge.

Any ideas as to what can be done? These documents cannot be transmitted electronically. And as mentioned, these are time-sensitive.

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### Author: ![benoit.associes1](https://avatars.discourse-cdn.com/v4/letter/b/858c86/32.png) [@benoit.associes1](https://www.protaxcommunity.com/u/benoit.associes1)
#### Post date: [April 7, 2021, 6:06pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/2 "2021-04-07T18:06:07Z")

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Bring this to the attention of your county deputy and ask how to contact the Auditor General. Deputies offices have a work around and direct phone numbers to ARC.

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### Author: ![neal](https://avatars.discourse-cdn.com/v4/letter/n/49beb7/32.png) [@neal](https://www.protaxcommunity.com/u/neal)
#### Post date: [April 7, 2021, 6:11pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/3 "2021-04-07T18:11:53Z")

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They’ve been closed to public access for some time. They had mail boxes outside where you could drop stuff off but last week I found the box at the office on Terminal had disappeared. Not even a notice as to why or how long.  
used the mail. Trust there won’t be a late penalty.

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### Author: ![msbuttar](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/msbuttar/32/2516_2.png) [@msbuttar](https://www.protaxcommunity.com/u/msbuttar)
#### Post date: [April 7, 2021, 6:13pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/4 "2021-04-07T18:13:26Z")

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Lots of documents can be uploaded to CRA account through rep a client

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### Author: ![alcotaxprep](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@alcotaxprep](https://www.protaxcommunity.com/u/alcotaxprep)
#### Post date: [April 7, 2021, 6:18pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/5 "2021-04-07T18:18:28Z")

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COVID protocols trump everything.

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### Author: ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)
#### Post date: [April 7, 2021, 6:32pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/6 "2021-04-07T18:32:44Z")

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Upload via RAC or fax them to the appropriate office (they’re received electronically so are still handled). Some of us have phone / contact lists for various offices still (and some of the contacts do actually work…).

Can’t remember the last time I was able to walk into a CRA office or mailroom. Not for years.

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### Author: ![atul](https://avatars.discourse-cdn.com/v4/letter/a/f14d63/32.png) [@atul](https://www.protaxcommunity.com/u/atul)
#### Post date: [April 7, 2021, 7:40pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/7 "2021-04-07T19:40:22Z")

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These are about 1,200 pages documents. Fax won’t work. Unable to upload all the documents. I am stuck. Well – ONE DAY.

Atul

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### Author: ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)
#### Post date: [April 7, 2021, 7:47pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/8 "2021-04-07T19:47:53Z")

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OK - piqued my curiosity…what can be 1,200 pages? (if you can disclose.)

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### Author: ![dklassencga](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/dklassencga/32/126_2.png) [@dklassencga](https://www.protaxcommunity.com/u/dklassencga)
#### Post date: [April 11, 2021, 6:41pm UTC](https://www.protaxcommunity.com/t/cra-offices-closed/4487/9 "2021-04-11T18:41:40Z")

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I can’t imagine a reply being 1,200 pages, but use the Submit Documents section of Represent a Client. Even if you don’t have a Reference number, they are accepting documents there. Make sure they are clearly identifiable to your client (use business# or SIN)
