# CRA Business Inquiries 800-959-5525
**URL:** https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033
**Category:** Tax Topics
**Created:** [July 2, 2025, 3:40pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033 "2025-07-02T15:40:06Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@shaun](https://www.protaxcommunity.com/u/shaun)
#### Post date: [July 2, 2025, 3:40pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/1 "2025-07-02T15:40:06Z")
Hi everyone,
Has anyone had any success contact CRA business Inquiries and speaking with a live agent? I am in Ontario and I have been trying to speak with an agent live for the past 6 weeks. Each time I call, the message says to call back at a later time if I want to speak with someone live. Any tips would be greatly appreciated
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### Author:  [@helga\_spence](https://www.protaxcommunity.com/u/helga_spence)
#### Post date: [July 2, 2025, 4:25pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/2 "2025-07-02T16:25:58Z")
Call a minute before the ON lines open. By the time you put in all the numbers, they should be open. Hopefully you will get in to queue.
NOTE: Friday is the slowest day.
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### Author:  [@rachelavryl](https://www.protaxcommunity.com/u/rachelavryl)
#### Post date: [July 2, 2025, 10:55pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/3 "2025-07-02T22:55:08Z")
I have not been able to get thru for weeks.. atlantic canada.. I try just as they open, and consecutively for 2.5 hours one day… yes, redial as as I get flipped to auto response. My clients are very upset that I cannot answer their questions as they require a live agent
What can we do aside from service complaints?
Rachel
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### Author:  [@obhorst](https://www.protaxcommunity.com/u/obhorst)
#### Post date: [July 3, 2025, 12:04am UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/4 "2025-07-03T00:04:53Z")
I just can’t be bothered trying to call - I check [https://www.canada.ca/en/revenue-agency/corporate/contact-information.html#h2](https://www.canada.ca/en/revenue-agency/corporate/contact-information.html#h2)
At 7:55 it says “Not Available” which means the queue is full. I almost fired a customer yesterday because she insisted we had to call and get an answer. She finally backed off.
Try calling at 8am NL time. The best help comes from them usually. I just keep a list of items I have to inquirel about when I do finally get through.
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### Author:  [@LMK](https://www.protaxcommunity.com/u/LMK)
#### Post date: [July 3, 2025, 5:02pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/5 "2025-07-03T17:02:52Z")
I thought their phone system knows & adjusts re: what time zone we’re calling from these days (so it won’t connect based on NL operating hours time unless we’re dialing from a NL based number)?
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### Author:  [@obhorst](https://www.protaxcommunity.com/u/obhorst)
#### Post date: [July 3, 2025, 9:45pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/6 "2025-07-03T21:45:06Z")
I don’t know - I have been told by someone who should know to call when it is 8am in NL.
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### Author:  [@LMK](https://www.protaxcommunity.com/u/LMK)
#### Post date: [July 4, 2025, 1:49pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/7 "2025-07-04T13:49:50Z")
Maybe it’s different general vs biz enquiries? Worth a shot..
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### Author:  [@helga\_spence](https://www.protaxcommunity.com/u/helga_spence)
#### Post date: [July 4, 2025, 3:09pm UTC](https://www.protaxcommunity.com/t/cra-business-inquiries-800-959-5525/11033/8 "2025-07-04T15:09:16Z")
Maybe we should be contacting the CRA ombudsman or the Honourable François-Philippe Champagne who is accountable for all CRA’s activities.