# Communication column in client manager not capturing info

**URL:** <https://www.protaxcommunity.com/t/communication-column-in-client-manager-not-capturing-info/9804>\
**Category:** Client Manager\
**Created:** [January 23, 2025, 7:51pm UTC](https://www.protaxcommunity.com/t/communication-column-in-client-manager-not-capturing-info/9804 "2025-01-23T19:51:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![grangers2016](https://avatars.discourse-cdn.com/v4/letter/g/838e76/32.png) [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\
**Post date:** [January 23, 2025, 7:51pm UTC](https://www.protaxcommunity.com/t/communication-column-in-client-manager-not-capturing-info/9804/1 "2025-01-23T19:51:32Z")

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I am using the client contact layout in client manager. There are a handful of clients where the Communications box is blank, yet when I go to the file there is a selection in the method of communication field on the engagement page.

I would like to use this list to create batches for my post season letters to email.

Any suggestion on how to fix this?