# Client Manager \>\> "not" {status selected}

**URL:** <https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677>\
**Category:** Client Manager\
**Created:** [March 14, 2018, 12:18am UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677 "2018-03-14T00:18:55Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)\
**Post date:** [March 14, 2018, 12:18am UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/1 "2018-03-14T00:18:55Z")

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More often than not, I’d like to find files that are incomplete - maybe my bookkeeper started one, or at the end of tax season I’d like to verify what is still outstanding as we approach final filing.

While the Client Manager seems to be able to select positively, I can’t seem to figure out how to do the inverse. (ie, with T1s \>\>\> “not EFILED” or “not COMPLETE”)

Am I totally missing something?

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**Author:** ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)\
**Post date:** [March 20, 2018, 4:33pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/2 "2018-03-20T16:33:03Z")

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^Bump. Anyone?

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**Author:** ![james1](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/james1/32/47_2.png) [@james1](https://www.protaxcommunity.com/u/james1)\
**Post date:** [March 20, 2018, 5:09pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/3 "2018-03-20T17:09:43Z")

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> [@SmallBizGuy](#):
>
> season I’d like to verify what is still outstanding as we approach final filing.

I agree, I do not find the filters in client manager to be that helpful. I would prefer to see a filter that starts with all returns (T1, T2 T4 etc) that can be filtered by year and then click to remove the ones that are electronically file or paper filed. (that is how my previous software did it and I had more confidence in the results then what I get now.

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**Author:** ![Andrew](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/andrew/32/17_2.png) [@Andrew](https://www.protaxcommunity.com/u/Andrew)\
**Post date:** [March 20, 2018, 6:56pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/4 "2018-03-20T18:56:07Z")

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The Transmission filter group only shows positive options. This is something I will need to look at - likely in the off season.

I believe you can achieve what you want using the Workflow filter group. Try selecting “T1 EFILE Transmitted” and then select “No”. This will show all of the returns that haven’t been successfully efiled. You can then optionally OR that with the “Return Completed” workflow task.

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**Author:** ![BertMulderCGA](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/bertmuldercga/32/42_2.png) [@BertMulderCGA](https://www.protaxcommunity.com/u/BertMulderCGA)\
**Post date:** [March 20, 2018, 7:11pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/5 "2018-03-20T19:11:20Z")

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@Andrew, where do you select no? In the transmission filters, you can select ‘succesfully filed’ or ‘resolve errors’, ‘confirm signature’… ‘rejected’, but you cannot select no…

Answering my own question, this is under ‘Workflow’, as the other options are under ‘Transmission’

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**Author:** ![BertMulderCGA](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/bertmuldercga/32/42_2.png) [@BertMulderCGA](https://www.protaxcommunity.com/u/BertMulderCGA)\
**Post date:** [March 20, 2018, 7:33pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/6 "2018-03-20T19:33:13Z")

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@Andrew  
have the following filters:

T1/TP1  
TaxCycle files only  
Exclude planning  
Exclude training  
not T1 Efile transmitted  
not Paper filed  
not Will not be filed

and only returns prior to 2017 are listed…

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<div class="post-metadata">

**Author:** ![SmallBizGuy](https://avatars.discourse-cdn.com/v4/letter/s/74df32/32.png) [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)\
**Post date:** [March 20, 2018, 7:46pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/7 "2018-03-20T19:46:17Z")

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Did you check your indexing option in the Client Manager? (Options/Client Manager/Build an Index/Add folder……index now

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**Author:** ![BertMulderCGA](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/bertmuldercga/32/42_2.png) [@BertMulderCGA](https://www.protaxcommunity.com/u/BertMulderCGA)\
**Post date:** [March 20, 2018, 8:35pm UTC](https://www.protaxcommunity.com/t/client-manager-not-status-selected/1677/8 "2018-03-20T20:35:03Z")

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on all other searches 2017 shows up…
