# Client manager issue (Onedrive)

**URL:** <https://www.protaxcommunity.com/t/client-manager-issue-onedrive/7252>\
**Category:** Client Manager\
**Created:** [August 8, 2023, 1:40am UTC](https://www.protaxcommunity.com/t/client-manager-issue-onedrive/7252 "2023-08-08T01:40:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Abdel-Kabir](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@Abdel-Kabir](https://www.protaxcommunity.com/u/Abdel-Kabir)\
**Post date:** [August 8, 2023, 1:40am UTC](https://www.protaxcommunity.com/t/client-manager-issue-onedrive/7252/1 "2023-08-08T01:40:24Z")

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Hello,  
I installed TC on another computer and used a shared profile.  
My files are on Onedrive.  
Once back to my first computer, I no longer see the files in the client manager.  
However, if I open a file, it appears.  
The re-index log shows me the following message: "Unable to index file (HResult: -2147024501). Access to the cloud file is denied. ☹

Is there a solution ? THANKS

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<div class="post-metadata">

**Author:** ![Abdel-Kabir](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@Abdel-Kabir](https://www.protaxcommunity.com/u/Abdel-Kabir)\
**Post date:** [August 8, 2023, 1:14pm UTC](https://www.protaxcommunity.com/t/client-manager-issue-onedrive/7252/2 "2023-08-08T13:14:32Z")

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Found solution.  
**Client Manager will automatically index your tax files when they are synchronized down locally**  
Tax files folder is now set to be local : **Always keep on this device**  
[Using Dropbox - Client Manager - protaxcommunity.com](https://www.protaxcommunity.com/t/using-dropbox/233)

Thanks