# Carry forward and link opens a new instance

**URL:** https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193
**Category:** DoxCycle
**Created:** [March 13, 2017, 11:11pm UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193 "2017-03-13T23:11:13Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![matthew](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/matthew/32/85_2.png) [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [March 13, 2017, 11:11pm UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/1 "2017-03-13T23:11:13Z")

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When we carry forward and link from TaxCycle, we get a new instance of DoxCycle opening even if there is already an instance running. Is this happening to others? Is there a setting we need to change to stop this?

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### Author: ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)
#### Post date: [March 13, 2017, 11:44pm UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/2 "2017-03-13T23:44:25Z")

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Not sure if this will fix it but under the sharing sections in options I have them checked in Taxcycle an unchecked in Doxcycle. On my two computer office I only ever get one instance of Doxcycle unless I open a second.

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### Author: ![matthew](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/matthew/32/85_2.png) [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [March 14, 2017, 12:09am UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/3 "2017-03-14T00:09:24Z")

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Thanks. I will give that a try.

Just looked at my setting. They are the same as yours. So that must not be what is causing it. I don’t remember this happening last year.

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### Author: ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)
#### Post date: [March 14, 2017, 12:25am UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/4 "2017-03-14T00:25:08Z")

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Are you sharing an options profile or running local on the machine it is happening on?

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### Author: ![matthew](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/matthew/32/85_2.png) [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [March 14, 2017, 12:52am UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/5 "2017-03-14T00:52:43Z")

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We are sharing options and running on terminal services.

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### Author: ![Arliss](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/arliss/32/52_2.png) [@Arliss](https://www.protaxcommunity.com/u/Arliss)
#### Post date: [March 14, 2017, 1:08am UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/6 "2017-03-14T01:08:57Z")

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I have to admit it was happening on my helpers machine beginning of season. I thought those were the only changes I made. I may have also unchecked allowing Doxcycle to open on multiple monitors under display. If that doesn’t do you have exhausted my knowledge base. 😀

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### Author: ![matthew](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/matthew/32/85_2.png) [@matthew](https://www.protaxcommunity.com/u/matthew)
#### Post date: [March 14, 2017, 3:34pm UTC](https://www.protaxcommunity.com/t/carry-forward-and-link-opens-a-new-instance/1193/7 "2017-03-14T15:34:32Z")

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That seems to have fixed it.

Thanks!
