# Canada Life RRSP contributions missing from CRA portal
**URL:** https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747
**Category:** Tax Topics
**Created:** [April 30, 2025, 12:41pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747 "2025-04-30T12:41:44Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@kyle](https://www.protaxcommunity.com/u/kyle)
#### Post date: [April 30, 2025, 12:41pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/1 "2025-04-30T12:41:44Z")
I have had 5 clients today that made RRSP contributions with Canada Life that never showed up in any of their CRA downloads. Anyone else having this issue?
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### Author:  [@jhd.hemeon](https://www.protaxcommunity.com/u/jhd.hemeon)
#### Post date: [April 30, 2025, 1:11pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/2 "2025-04-30T13:11:14Z")
That and missing T4A’s for pension income. Not just Canada. life.
Plus friggin TaxCycle tried to close on me.
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 2:14pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/3 "2025-04-30T14:14:37Z")
It’s not just Canada Life. Out of the 200 returns I’ve already filed, only a couple had RRSP slips and they weren’t even complete! There are still no T5s, T3s, incomplete lists of T5008s (from the same banks). T4s FINALLY seemed to have showed up a week ago but NOT the amended T4s. Utter chaos! Good luck to all over the coming months! Tax season has become tax summer!
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### Author:  [@SmallBizGuy](https://www.protaxcommunity.com/u/SmallBizGuy)
#### Post date: [April 30, 2025, 2:43pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/4 "2025-04-30T14:43:24Z")
Yep - I think TWO RRSP receipts showed up…that was it. A couple of T2202s and a handful of T5s and T3s.
The T3 slips I filed for two trusts still haven’t made it to RAC, and a few T5s as well aren’t there. (ALL confirmed received.)
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### Author:  [@kyle](https://www.protaxcommunity.com/u/kyle)
#### Post date: [April 30, 2025, 2:48pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/5 "2025-04-30T14:48:09Z")
Now i am finding missing T4A’s for pensions as well. What a joke
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### Author:  [@GuyWhoPlaysGolf](https://www.protaxcommunity.com/u/GuyWhoPlaysGolf)
#### Post date: [April 30, 2025, 5:26pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/6 "2025-04-30T17:26:33Z")
I’ve had a couple clients especially the online ones complain about the delays from our end when we’ve been the ones chasing them for their RRSPs because we can’t find it on the RepAClient. A couple of them have been threatening us that they’d leave bad reviews on Google. Guess who’s being fired as clients…
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 5:27pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/7 "2025-04-30T17:27:12Z")
EVERYTHING is missing this year. The T4s that we filed for our own staff back in February still aren’t posted to their CRA accounts. Unreal
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 7:14pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/8 "2025-04-30T19:14:19Z")
Yup, Most of my clients are understanding and patient but there are some whom I’ve had heated conversations with (almost arguments). They are sending me screenshots of their bank account activity and angry that I’m not extrapolating their interest income, RRSP amounts, etc from the screen shots. What can we do? We can’t just revert back to the olden days of paper/slip filing. Our tax system has become far too complicated (and convoluted) for that!
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 7:18pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/9 "2025-04-30T19:18:50Z")
Exactly! I keep checking to see if there’s an announcement, but with no sitting government I’m not sure they can even extend the deadline anyways
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 7:20pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/10 "2025-04-30T19:20:45Z")
No I don’t think they can but perhaps the CRA can expand the definition of “impacted filer” for the purposes of interest and penalty relief until June 2.
I don’t know how they will run their Matching Program this year. Unless they run it so late that interest will have accumulated that much more, rubbing salt in the wounds.
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 7:24pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/11 "2025-04-30T19:24:49Z")
The worst part is one spouse having an extension and one doesn’t, but all the slips aren’t in so we can’t do accurate pension splitting. We all agree we preferred the first covid tax season over this one. We couldn’t see clients but at least all the slips were available!
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### Author:  [@jhd.hemeon](https://www.protaxcommunity.com/u/jhd.hemeon)
#### Post date: [April 30, 2025, 7:37pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/12 "2025-04-30T19:37:25Z")
Just efiled a client’s T1 with an estimate of his T4RIF. Had to do it as the spouse’s return is affected. Out of all his slips, CRA has his T4(OAS) and T4A(P). Hell of a lot of good that is.
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 7:39pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/13 "2025-04-30T19:39:47Z")
I look forward to spending my summer deadling with review and T1 matching letters. UUUUUGH
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### Author:  [@Easyzen](https://www.protaxcommunity.com/u/Easyzen)
#### Post date: [April 30, 2025, 7:56pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/14 "2025-04-30T19:56:22Z")
> [@GuyWhoPlaysGolf](#):
>
> I’ve had a couple clients especially the online ones complain about the delays from our end when we’ve been the ones chasing them for their RRSPs because we can’t find it on the RepAClient. A couple of them have been threatening us that they’d leave bad reviews on Google. Guess who’s being fired as clients…
There is no point in keeping clients who drain time and energy while creating unnecessary drama.
Most people like to shift the blame.
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 8:11pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/15 "2025-04-30T20:11:23Z")
I am still unclear as to who exactly gets the extension. A client just called me and said he sold RSUs through his employment. Does that count? Frankly I don’t know!!
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 8:16pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/16 "2025-04-30T20:16:24Z")
T3 slips - June 2nd deadline
T1135 - June 2nd
Capital gains - June 2nd
That’s as far as I’ve gotten 🙂
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 8:19pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/17 "2025-04-30T20:19:01Z")
T3 slips are May 1st. Capital “dispositions” include losses but do they include principal residence? Stock options? Foreign exchange gain/losses?
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 8:29pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/18 "2025-04-30T20:29:47Z")
No, T3 RETURNS are a May 1st deadline for filing. The T3 slips have to be filed by May 1st, but if you have T3 slips, your T1 return isn’t due until June 2nd.
Fun game…NOT
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### Author:  [@Versa](https://www.protaxcommunity.com/u/Versa)
#### Post date: [April 30, 2025, 8:33pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/19 "2025-04-30T20:33:54Z")
Ahhh I didn’t know that. I thought the June 2 was ONLY for capital dispositions. As always their communication is clear as mud. Thanks for letting me know!
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### Author:  [@AlbertaEFileT](https://www.protaxcommunity.com/u/AlbertaEFileT)
#### Post date: [April 30, 2025, 8:34pm UTC](https://www.protaxcommunity.com/t/canada-life-rrsp-contributions-missing-from-cra-portal/10747/20 "2025-04-30T20:34:53Z")
And to be fair, that’s just as far as we’ve interpreted it. Because you’re correct, this adventure they’ve sent us on is clear as mud!!
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