# Auto-update file not available

**URL:** <https://www.protaxcommunity.com/t/auto-update-file-not-available/1080>\
**Category:** Bug Reports\
**Created:** [February 21, 2017, 2:57pm UTC](https://www.protaxcommunity.com/t/auto-update-file-not-available/1080 "2017-02-21T14:57:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![RichJ](https://avatars.discourse-cdn.com/v4/letter/r/5fc32e/32.png) [@RichJ](https://www.protaxcommunity.com/u/RichJ)\
**Post date:** [February 21, 2017, 2:57pm UTC](https://www.protaxcommunity.com/t/auto-update-file-not-available/1080/1 "2017-02-21T14:57:04Z")

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I’m unable to download TaxCycleUpdate\_6.1.31181.0.zip from [https://www.taxcycle.com/Support/Auto-update](https://www.taxcycle.com/Support/Auto-update)

I get a “File not Found” error in Firefox and “This site can’t be reached” with Chrome.

Not the end of the world, I can always turn off auto-update in the Options and let everyone in the office install it that way, but I really liked being able to install the update on the server before everyone else installed it on their workstation.

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**Author:** ![BertMulderCGA](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/bertmuldercga/32/42_2.png) [@BertMulderCGA](https://www.protaxcommunity.com/u/BertMulderCGA)\
**Post date:** [February 21, 2017, 3:39pm UTC](https://www.protaxcommunity.com/t/auto-update-file-not-available/1080/2 "2017-02-21T15:39:10Z")

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Have the same issue

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**Author:** ![Dan](https://sea2.discourse-cdn.com/flex016/user_avatar/www.protaxcommunity.com/dan/32/27_2.png) [@Dan](https://www.protaxcommunity.com/u/Dan)\
**Post date:** [February 21, 2017, 3:43pm UTC](https://www.protaxcommunity.com/t/auto-update-file-not-available/1080/3 "2017-02-21T15:43:03Z")

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Hello,

The link to the download unfortunately had a typo and was not pointing to the correct file. This has been fixed, please try downloading again.

Thank you

Dan Parkinson

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**Author:** ![RichJ](https://avatars.discourse-cdn.com/v4/letter/r/5fc32e/32.png) [@RichJ](https://www.protaxcommunity.com/u/RichJ)\
**Post date:** [February 21, 2017, 3:57pm UTC](https://www.protaxcommunity.com/t/auto-update-file-not-available/1080/4 "2017-02-21T15:57:12Z")

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Confirmed, it’s working now.

Thanks