# DoxCycle **URL:** https://www.protaxcommunity.com/c/doxcycle/8.md [Latest](https://www.protaxcommunity.com/latest.md) · [Categories](https://www.protaxcommunity.com/categories.md) · [Tags](https://www.protaxcommunity.com/tags.md) --- ## [About the DoxCycle category](https://www.protaxcommunity.com/t/about-the-doxcycle-category/18)
**Author:** [@Elizabeth](https://www.protaxcommunity.com/u/Elizabeth)\ **Replies:** 0
Questions and discussions about DoxCycle --- ## [Doxcycle / Issues with Data Extraction](https://www.protaxcommunity.com/t/doxcycle-issues-with-data-extraction/11584)
**Author:** [@Accounting](https://www.protaxcommunity.com/u/Accounting)\ **Replies:** 14\ **Last updated:** [September 10, 2026, 1:33am UTC](https://www.protaxcommunity.com/t/doxcycle-issues-with-data-extraction/11584 "2026-09-10T01:33:32Z")
We had quite a few issues with DoxCycle’s extraction accuracy last year. After watching the recent webinar, I’m still not clear on what has changed for the accuracy rate of data extraction since last season. I know impr… --- ## [DoxCycle data entry](https://www.protaxcommunity.com/t/doxcycle-data-entry/11608)
**Author:** [@nategeib](https://www.protaxcommunity.com/u/nategeib)\ **Replies:** 5\ **Last updated:** [September 2, 2026, 2:21am UTC](https://www.protaxcommunity.com/t/doxcycle-data-entry/11608 "2026-09-02T02:21:14Z")
After the recent webinar, I was disappointed to hear that DoxCycle’s extraction accuracy might not be improved for this tax season. It was very problematic last year. This tool could be an absolute gold mine for TaxCycl… --- ## [DoxCycle does not support HEIC file types](https://www.protaxcommunity.com/t/doxcycle-does-not-support-heic-file-types/8540)
**Author:** [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\ **Replies:** 5\ **Last updated:** [April 27, 2026, 2:03pm UTC](https://www.protaxcommunity.com/t/doxcycle-does-not-support-heic-file-types/8540 "2026-04-27T14:03:37Z")
Why it does not happen often the fact that DoxCycle does not support HEIC file type images is frustrating. I am requesting that it be added in. --- ## [DoxCycle Auto-Complete edit](https://www.protaxcommunity.com/t/doxcycle-auto-complete-edit/12267)
**Author:** [@dcpaley](https://www.protaxcommunity.com/u/dcpaley)\ **Replies:** 5\ **Last updated:** [April 20, 2026, 11:19pm UTC](https://www.protaxcommunity.com/t/doxcycle-auto-complete-edit/12267 "2026-04-20T23:19:22Z")
How do I edit the auto-complete information in DoxCycle? --- ## [Monitor folder](https://www.protaxcommunity.com/t/monitor-folder/12235)
**Author:** [@spriddleluck](https://www.protaxcommunity.com/u/spriddleluck)\ **Replies:** 1\ **Last updated:** [April 10, 2026, 12:49am UTC](https://www.protaxcommunity.com/t/monitor-folder/12235 "2026-04-10T00:49:38Z")
This season we are having terrible issues with the monitor folder. We will put documents in their and they won’t register and we can’t put them in Doxcycle. You can’t even delete them or open them (they say 0 bytes). … --- ## [Recognizing documents status disappears](https://www.protaxcommunity.com/t/recognizing-documents-status-disappears/12141)
**Author:** [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\ **Replies:** 2\ **Last updated:** [March 25, 2026, 11:01pm UTC](https://www.protaxcommunity.com/t/recognizing-documents-status-disappears/12141 "2026-03-25T23:01:46Z")
The “recognizing documents” status disappears from DoxCycle after a few pages even though they are still being added. For example it shows 1/9 pages, then 2/9, then the bar disappears. If I am not paying attention I th… --- ## [Document recognition poor this year](https://www.protaxcommunity.com/t/document-recognition-poor-this-year/12061)
**Author:** [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\ **Replies:** 6\ **Last updated:** [March 12, 2026, 1:52pm UTC](https://www.protaxcommunity.com/t/document-recognition-poor-this-year/12061 "2026-03-12T13:52:50Z")
I am really finding DoxCyle to be frustrating this year. I never get uncategorized documents, which you would think is great, but instead they all go to “Statement”. Then I have to filter though them all and select the… --- ## [DoxCycle default outline](https://www.protaxcommunity.com/t/doxcycle-default-outline/12054)
**Author:** [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\ **Replies:** 2\ **Last updated:** [March 11, 2026, 3:59pm UTC](https://www.protaxcommunity.com/t/doxcycle-default-outline/12054 "2026-03-11T15:59:24Z")
Is there a way to make my custom outline the default? I don’t remember this being an issue last year and I have been using my custom outline for years, now i have to pull it from the drop down on each new file --- ## [Import images from email resulting in huge image](https://www.protaxcommunity.com/t/import-images-from-email-resulting-in-huge-image/10016)
**Author:** [@grangers2016](https://www.protaxcommunity.com/u/grangers2016)\ **Replies:** 24\ **Last updated:** [February 23, 2026, 11:14pm UTC](https://www.protaxcommunity.com/t/import-images-from-email-resulting-in-huge-image/10016 "2026-02-23T23:14:10Z")
I have noticed this year that when I drop an email with images (jpg) into DoxCycle the resulting import is huge on the screen compared to other documents scanned in. I am certain it was not like this last year. If I sav… --- ## [Doxcycle new release](https://www.protaxcommunity.com/t/doxcycle-new-release/11917)
**Author:** [@BertMulderCGA](https://www.protaxcommunity.com/u/BertMulderCGA)\ **Replies:** 0\ **Last updated:** [February 21, 2026, 12:04am UTC](https://www.protaxcommunity.com/t/doxcycle-new-release/11917 "2026-02-21T00:04:25Z")
Thank you for this new Doxcycle release. Doxcycle continues to be a large part of my automation of tax return preparation, and I heavily use the ‘custom classification’ options. Regretfully, you had to remove the Custo… --- ## [Difficulty reading slips](https://www.protaxcommunity.com/t/difficulty-reading-slips/11870)
**Author:** [@benoit.associes1](https://www.protaxcommunity.com/u/benoit.associes1)\ **Replies:** 7\ **Last updated:** [February 14, 2026, 8:48pm UTC](https://www.protaxcommunity.com/t/difficulty-reading-slips/11870 "2026-02-14T20:48:51Z")
Aging eyes, messy slips and small text some times make reading amounts difficult. Has anyone experimented in projecting slips on a monitor and/or zooming in on screen? What did you use for camera and software? --- ## [New release 14.1.60210.0](https://www.protaxcommunity.com/t/new-release-14-1-60210-0/11827)
**Author:** [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Replies:** 6\ **Last updated:** [February 10, 2026, 12:19am UTC](https://www.protaxcommunity.com/t/new-release-14-1-60210-0/11827 "2026-02-10T00:19:34Z")
You might want to hold off installing. For me at least I could not scan or import into this version. I reverted back to the previous version and everything is working as before. EDIT: If anyone else has installed and … --- ## [DoxCycle Issues?](https://www.protaxcommunity.com/t/doxcycle-issues/11604)
**Author:** [@shareen.kritzer](https://www.protaxcommunity.com/u/shareen.kritzer)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 12:44am UTC](https://www.protaxcommunity.com/t/doxcycle-issues/11604 "2025-12-02T00:44:08Z")
We experienced a significant number of issues with DoxCycle’s data-extraction accuracy last year, which resulted in substantial additional review time and manual correction on our end, negating the entire reason for usin… --- ## [Scanned slip recognition](https://www.protaxcommunity.com/t/scanned-slip-recognition/10038)
**Author:** [@bschulz](https://www.protaxcommunity.com/u/bschulz)\ **Replies:** 16\ **Last updated:** [November 28, 2025, 10:08pm UTC](https://www.protaxcommunity.com/t/scanned-slip-recognition/10038 "2025-11-28T22:08:25Z")
I am having an issue with DoxCycle consistently recognizing the box contents of slips incorrectly. The DoxCycle file will have almost all of the slip data incorrect, causing me to have to manually key in each box of ever… --- ## [Scanner recommendations](https://www.protaxcommunity.com/t/scanner-recommendations/11474)
**Author:** [@steve](https://www.protaxcommunity.com/u/steve)\ **Replies:** 3\ **Last updated:** [November 28, 2025, 8:04pm UTC](https://www.protaxcommunity.com/t/scanner-recommendations/11474 "2025-11-28T20:04:36Z")
Finally forced into Windows 11 and find that I can’t get my trusty Fujitsu 6130Z scanner to work. Seems it is not compatible with Windows 11. It has been a workhorse that has worked flawlessly for what might be 20 years… --- ## [DoxCycle Extraction / Post August 2025 Update](https://www.protaxcommunity.com/t/doxcycle-extraction-post-august-2025-update/11378)
**Author:** [@Accounting](https://www.protaxcommunity.com/u/Accounting)\ **Replies:** 5\ **Last updated:** [November 28, 2025, 7:28pm UTC](https://www.protaxcommunity.com/t/doxcycle-extraction-post-august-2025-update/11378 "2025-11-28T19:28:58Z")
Hello, I am reaching out about the data extraction with DoxCycle. I have noticed that an update has been pushed last August, so I went to test it out on a 2024 and a 2025 file. I still noticed some issues with the data … --- ## [Doxcycle slips importing landscape instead of protrait](https://www.protaxcommunity.com/t/doxcycle-slips-importing-landscape-instead-of-protrait/10673)
**Author:** [@incometax](https://www.protaxcommunity.com/u/incometax)\ **Replies:** 7\ **Last updated:** [April 23, 2025, 7:02pm UTC](https://www.protaxcommunity.com/t/doxcycle-slips-importing-landscape-instead-of-protrait/10673 "2025-04-23T19:02:23Z")
I am sure this is just a setting on some of our machines, as it is working fine on 2 and doing this on 2 here in the office. Whenever we import the pdfs into doxcycle they all come in sideways (landscape) instead of port… --- ## [Doxcycle "Verify All" Slip Verification 2024](https://www.protaxcommunity.com/t/doxcycle-verify-all-slip-verification-2024/10227)
**Author:** [@ddickca](https://www.protaxcommunity.com/u/ddickca)\ **Replies:** 2\ **Last updated:** [March 7, 2025, 9:33pm UTC](https://www.protaxcommunity.com/t/doxcycle-verify-all-slip-verification-2024/10227 "2025-03-07T21:33:06Z")
In using the new version of Doxcycle, I am noting the absence of a “Verify All” button to verify all of the entries on a T slip. For example, when entering a slip, I have to type in the slip fields and then verify each … --- ## [DoxCycle Improvements & Bugs](https://www.protaxcommunity.com/t/doxcycle-improvements-bugs/6664)
**Author:** [@matthew](https://www.protaxcommunity.com/u/matthew)\ **Replies:** 8\ **Last updated:** [December 10, 2024, 6:08pm UTC](https://www.protaxcommunity.com/t/doxcycle-improvements-bugs/6664 "2024-12-10T18:08:26Z")
Are there any updates planned for DoxCycle? Specifically, some of the items we have been asking for for a few years: Being able to import boxes 28A through C to TaxCycle, Having DoxCycle ignore boxes that can’t be imp… --- ## [DoxCycle 13.2.54216.0 bug?](https://www.protaxcommunity.com/t/doxcycle-13-2-54216-0-bug/9243)
**Author:** [@Abdel-Kabir](https://www.protaxcommunity.com/u/Abdel-Kabir)\ **Replies:** 3\ **Last updated:** [September 25, 2024, 10:23pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54216-0-bug/9243 "2024-09-25T22:23:41Z")
Version 13.2.54216.0 recognizes my Canon MF451dw scanner as a WIA and the right scanner dialog box does not open (not the right one). The last version that worked for me is 13.1.52818.0 --- ## [DoxCycle 13.2.54027.0](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999)
**Author:** [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Replies:** 17\ **Last updated:** [September 17, 2024, 4:06pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54027-0/8999 "2024-09-17T16:06:05Z")
Something I have noticed with this version is after saving a document to a separate pdf file in another location from Doxcycle and then subsequently trying to delete this newly saved file I get the following message. I… --- ## [DoxCycle 13.2.54216.0](https://www.protaxcommunity.com/t/doxcycle-13-2-54216-0/9177)
**Author:** [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Replies:** 13\ **Last updated:** [September 10, 2024, 3:37pm UTC](https://www.protaxcommunity.com/t/doxcycle-13-2-54216-0/9177 "2024-09-10T15:37:10Z")
These still seem to be an issue in the new release. Something I have noticed with this version is after saving a document to a separate pdf file in another location from Doxcycle and then subsequently trying to delete … --- ## [Printing to Doxcycle from Taxcycle](https://www.protaxcommunity.com/t/printing-to-doxcycle-from-taxcycle/8956)
**Author:** [@Arliss](https://www.protaxcommunity.com/u/Arliss)\ **Replies:** 15\ **Last updated:** [July 31, 2024, 11:55pm UTC](https://www.protaxcommunity.com/t/printing-to-doxcycle-from-taxcycle/8956 "2024-07-31T23:55:47Z")
With the new version of Doxcycle I have not been able to print to it from Taxcycle. Has anyone else been able to? Just wondering if it something in my own setup or if it the new version’s problem? --- ## [DoxCycle Poll - Scanners in use](https://www.protaxcommunity.com/t/doxcycle-poll-scanners-in-use/8782)
**Author:** [@sarka](https://www.protaxcommunity.com/u/sarka)\ **Replies:** 17\ **Last updated:** [July 2, 2024, 11:42pm UTC](https://www.protaxcommunity.com/t/doxcycle-poll-scanners-in-use/8782 "2024-07-02T23:42:29Z")
I am looking for some insight into a few things DoxCycle related and would appreciate your thoughts and feedback. poll If you are using a Twain compliant scanner with direct integration, please share your scanner make a… --- ## [Doxcycle Freezing](https://www.protaxcommunity.com/t/doxcycle-freezing/8426)
**Author:** [@stuckinmydungeon](https://www.protaxcommunity.com/u/stuckinmydungeon)\ **Replies:** 2\ **Last updated:** [April 18, 2024, 7:50pm UTC](https://www.protaxcommunity.com/t/doxcycle-freezing/8426 "2024-04-18T19:50:19Z")
I saw a post from 2018 about Doxcycle repeatedly freezing and showing (not responding) at the top. the program won’t scroll or respond to commands. anyone familiar with this and have a fix? --- ## [Performance of previous years file](https://www.protaxcommunity.com/t/performance-of-previous-years-file/1876)
**Author:** [@cory](https://www.protaxcommunity.com/u/cory)\ **Replies:** 1\ **Last updated:** [April 17, 2024, 11:59pm UTC](https://www.protaxcommunity.com/t/performance-of-previous-years-file/1876 "2024-04-17T23:59:19Z")
I’m not sure if it is a “just me” issue but I’ve noticed that previous year DoxCycle files have performance issues. Takes a long time to load, scrolling through the document is pointless. I click on a page in the docum… --- ## [DoxCycle and Windows 11](https://www.protaxcommunity.com/t/doxcycle-and-windows-11/8048)
**Author:** [@mgbtax](https://www.protaxcommunity.com/u/mgbtax)\ **Replies:** 4\ **Last updated:** [March 19, 2024, 12:31am UTC](https://www.protaxcommunity.com/t/doxcycle-and-windows-11/8048 "2024-03-19T00:31:38Z")
Does DoxCycle work on Windows 11? I had to install both TaxCycle and DoxCycle on a new computer with Windows 11. TaxCycle shows up but DoxCycle does not. I have tried installing and unistalling I don’t know how many t… --- ## [DoxCycle error posting to Taxcycle](https://www.protaxcommunity.com/t/doxcycle-error-posting-to-taxcycle/8033)
**Author:** [@mgbtax](https://www.protaxcommunity.com/u/mgbtax)\ **Replies:** 5\ **Last updated:** [March 18, 2024, 8:31pm UTC](https://www.protaxcommunity.com/t/doxcycle-error-posting-to-taxcycle/8033 "2024-03-18T20:31:50Z")
So in two different files, I have entered 1 in box 15 of the T4A and both times I get the error that all the the information from the T4A “Failed to post to TaxCycle” in red. Once I remove the line with Box 15 and try t… --- ## [T4FHSA Slip](https://www.protaxcommunity.com/t/t4fhsa-slip/8029)
**Author:** [@mgbtax](https://www.protaxcommunity.com/u/mgbtax)\ **Replies:** 1\ **Last updated:** [March 15, 2024, 9:52pm UTC](https://www.protaxcommunity.com/t/t4fhsa-slip/8029 "2024-03-15T21:52:33Z")
Could we please get the T4FHSA slip added to DoxCycle. [Next page](https://www.protaxcommunity.com/c/doxcycle/8.md?page=1)